Last Updated: August 18th, 2025

Welcome to DIYPhysio Pvt. Ltd. (“Company”, “we”, “our”, “us”). These Terms & Conditions (“Terms”) govern your use of our website http(s)://diyphysio.in and the purchase of products through our online store. By accessing or using our website, you agree to be bound by these Terms. Please read them carefully.

1. General Information

• This website is operated by DIYPhysio Private Limted, located in Ahmedabad, Gujarat, India.
• By using our services, you confirm that you are at least 18 years old or accessing the website under the supervision of a parent/guardian.
• We reserve the right to update, modify, or replace any part of these Terms at our sole discretion.

2. Use of Website

• You agree not to misuse our website, attempt unauthorized access, or disrupt its operations.
• All content, images, and materials on this site are the intellectual property of DIYPhysio Private Limited and may not be reproduced without permission.

3. Product Information

• We strive to provide accurate descriptions and images of products. However, colors, sizes, and other details may vary slightly.
• Prices are subject to change without prior notice.

4. Orders & Payments

• Placing an order on our website constitutes an offer to purchase the product.
• All orders are subject to acceptance and availability.
• Payments are processed securely through Razorpay or other authorized payment gateways.

5. Shipping & Delivery

• Shipping and delivery timelines are provided in our Shipping & Delivery Policy.
• We are not responsible for delays caused by courier services, unforeseen circumstances, or incorrect shipping details provided by the customer.

6. Refunds & Cancellations

• Please refer to our Refund & Cancellation Policy for details on product returns, cancellations, and refunds.

7. Limitation of Liability

• We shall not be held responsible for any indirect, incidental, or consequential damages arising from the use of our website or products.
• Our maximum liability shall be limited to the value of the product purchased.

8. Governing Law

• These Terms are governed by the laws of India, with jurisdiction in the courts of Ahmedabad, Gujarat.

9. Contact Us

For any questions or concerns regarding these Terms, please contact us at:

📧 Email: support@diyphysio.in
📞 Phone: +91-9409326265

🕒 Customer Support Hours: Monday – Saturday: 10:00 AM – 6:00 PM IST
🏢 Address: 8 SP Nagar, Off CG Road, Navrangpura, Ahmedabad – 380009